— Maintenance

Plugnotes, specialist in digitizing maintenance.

Dozens of maintenance and installation companies trust Plugnotes to digitize their service reports — offline, with annotated photos and customer signature, synced to their ERP.

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— Challenges

What slows down your teams
on duty today.

‹›
01
Illegible and incomplete paper reports

Your technicians fill out paper forms in the field. Back at the office, the data is incomplete, illegible, or lost. Entering it into the ERP takes time and generates errors.

02
Delay between service and invoicing

The delay between completing a service call and entering it into the ERP delays invoicing. Photos on WhatsApp are never found. Customers sign forms that disappear.

03
ERP inaccessible without network

Your technicians work in areas without network coverage — basements, tunnels, industrial sites, rural areas. They can't enter data into the ERP from the field.

— Why Plugnotes

What Plugnotes brings to
your field technicians

Plugnotes is the field tool your technicians actually use — simple, fast, and works everywhere. And it connects their work to your ERP without any office re-entry.

01
Digital service report in minutes
A form tailored to your business — intervention type, equipment, time spent, parts, photos, customer signature. Completed on-site in minutes. No office transcription needed.
iOS & Android
Fast
Customized
02
Offline Mode
Tunnels, machine rooms, industrial sites without WiFi, dead zones — Plugnotes works offline. Data syncs to your ERP as soon as the technician regains network access.
Offline Mode
Automatic Sync
03
Annotated photos attached to the ERP record
The technician photographs the breakdown, annotates it with arrows and circles, and the photo is attached to the work order in your ERP. No more lost photos on WhatsApp.
Annotations
Equipment History
04
Customer signature and PDF automatically generated
The customer signs on the tablet. A PDF of the report is instantly generated and sent by email. Ready for invoicing without further handling.
Digital signature
PDF generated
05
Service report synchronized in your ERP
As soon as the technician submits their report, the data is uploaded to your ERP — work order, time spent, parts, status. Invoicing can be sent out the same day.
Odoo & BC
Auto-invoicing
06
Complete history by equipment or customer
Plugnotes keeps a history of all service calls by equipment or customer — photos, signatures, time spent, parts. Accessible offline before each service call.
History
By equipment
— They trust us

Maintenance companies
trust us.

Plugnotes is deployed in industrial maintenance, technical installation, security, and field service companies in Belgium and France.

Wolftech

Service Report

AF Belgium

Intervention Report

Eiffage

Service Report

Let's discuss your project
Are you in maintenance? Let's discuss your current project and challenges and see how Plugnotes can help you.
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— Integrations

Connect your service calls to 
your ERP

Odoo Connector
Your forms are populated and update records directly in Odoo: customers, items, stock, service calls. No middleware, no complex configuration.

✓ Read Odoo customers and items
✓ Automatic creation of tickets, orders
✓ Bidirectional synchronization
✓ Compatible with Odoo SH

Learn more →

Business Central Connector
Full integration with Microsoft Business Central. Receipts, service calls, quality, synchronized with your BC without delay, cloud or on-premise.

✓ Native connection to BC tables
✓ Update customer and item records
✓ Automatic BC document creation
✓ Compatible with BC cloud and on-premise

Learn more →

Open API
Is your ERP not Odoo or Business Central? Plugnotes integrates via REST API, webhooks, and Zapier.

✓ Documented REST API
✓ Inbound and Outbound Webhooks
✓ Zapier

Learn more →

— Frequently Asked Questions

Everything you want to know about Plugnotes in maintenance

Does Plugnotes really work without internet?

Yes. Plugnotes is a native mobile app with full offline mode. Your technicians can input data without a network — data syncs to your ERP as soon as they reconnect.

Does the customer signature have legal value?

The digital signature collected via Plugnotes is timestamped and associated with the report. It can serve as proof of service receipt.

Are photos attached to work orders in the ERP?

Yes. Photos taken and annotated are attached to the record in your ERP — accessible from the work order, equipment history, or customer file.

How long does setup take?

Your first service form will be operational in 1 to 2 days. Your technicians will be proficient in less than an hour.

Ready to see Plugnotes in action on your field?

Create your first form in minutes, or let us show you how Plugnotes transforms your field operations into structured ERP data.

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Request a demo