Every order has to be read and keyed into the ERP again. One reference copied wrong and the whole chain carries the error forward.
Surfaces to calculate, items to choose by substrate, dimensions or type of installation, prices and discounts to apply: every order needs expertise the customer doesn't always have. A calculation error or the wrong item only shows up on site or at invoicing.
Once the order is entered, the team carrying it out starts from scratch. Customer information doesn't follow through to the end result.





